Cookie Policy
USE OF COOKIES
Cookies are very small text files that a website saves to your computer’s hard disk. The purpose of a cookie is to store any information that you give about yourself, or to save your preferences.
At a basic level, cookies will:
- allow our website to work properly, and help keep it secure
- help us understand how people use the website
- make the site easier to use by remembering information that you’ve entered
- improve your experience by showing you information that’s relevant to you.
The cookies we use let our website store certain types of information, and not others.
| Our website will: | Our website will not |
| – make sure your logged in session is secure | – store your password, to keep your account secure |
| – remember information you’ve entered to save you entering it again | |
| – store your results when using our tools and calculators | |
| – allow you to share pages with social networks | |
| – remember your search settings | |
| – tailor content to your needs | |
| – allow you to comment on our blog |
THE TYPES OF COOKIES WE USE
There are lots of different cookies with different purposes. The ones we use fall into the following categories:
- Necessary cookies – These cookies let you move around our websites and use all the features. Without them, you wouldn’t be able to do things like use forms to apply for products. These cookies also help keep your online session secure.
- Performance cookies – These simply help us improve the way our website works. They tell us how people use each page, which ones are viewed most often, or whether any errors occurred.
- Third party cookies – These cookies are placed on a user’s hard disk by a Web site from a domain other than the one a user is visiting.
- Targeting cookies – These cookies help make sure the adverts you see on your screen are relevant and useful to you.
- Remarketing cookies – These cookies are placed on a user’s hard disk during their visit to our website and generate adverts that are aimed at encouraging you back to our website.
- Social media cookies – These types of cookies mean that you can share content from our website on your own social media.
CONSENT
By using our website, you’re consenting to us using cookies in the ways described above. But if you change your mind, you can alter your cookie settings at any time through your browser settings.
CHANGING YOUR COOKIE SETTINGS
We recommend that you don’t change your cookie settings, as blocking some or all of them may affect how well our website performs for you. But if you do decide to change them, you can do this through your browser. Each browser works in a different way, so a good place to start is by searching ‘cookie settings’ in your browser’s help section.
To find out how to delete cookies, please refer to the ‘how to delete cookies’ section below.
NECESSARY COOKIES
Necessary cookies are only placed on your hard disk by our websites, and not by any third parties.
Our necessary cookies will:
- enable our web applications to work
- help keep your browsing and account sessions secure
Our necessary cookies won’t:
- store information on how you use our website
- send any information to third parties
| Cookie Type | Cookie Purpose |
| Session & Typo3 Content Management Cookie | We use session cookies to record an individual users preferences that the user has specified, so that each time the user returns their preferences remain. Commonly this would be language settings, shopping carts, anything where you have indicated a preference. Where forms are used on the site, we hold the information in a session cookie so that we can improve the user experience on the site. Should a user, for example, forget to fill in parts of a form when submitting a form, we can auto-fill the values for those fields that have been filled in, thereby reducing the amount of fields a user needs to amend. This information is stored only in your browser and is destroyed once your browser is closed. |
| AdInsight | AdInsight (ADI) is a phone call analytics tool, used by companies to understand the customer interaction between the website and calling the company. Three cookies are used by AdInsight to help demonstrate this journey so the business can improve their customer experience. The adiV cookie contains an identifier which is used by AdInsight to track a visitor over time. This allows AdInsight to show multiple visits made by a customer over time from the same browser. This cookie is set to expire 1 year after the visitor leaves the website. |
To make you aware, it’s a condition of using our websites to accept these cookies. If you block them, we can’t guarantee or predict how our website will perform.
PERFORMANCE COOKIES
Performance cookies are placed on your hard disk by our websites or by third parties who provide specialist information to us. For instance, when people access our websites or apps we use our own technology, and technology supplied to us by partner companies, to collect and analyse information about how our websites are being used. We need to use cookies or similar technologies to do this.
Examples of the information collected include:
- What content people view, their browsing actions and how they interact with our websites
- The time and date that people use our websites or apps
- Inputs made and values submitted to our tools and calculators, where this is relevant to our analysis
- What leads people to our websites
- What technology people use to access our website or apps
- The general geographical location that people access our websites from (e.g. city/town)
- Identifiers such as visitor number or IP Address that may allow the information collected to be linked to an individual
Our performance cookies allow us to:
- Understand how our websites are used so we can make them better for our customers
- Measure the performance of our websites
- Test different versions of our websites
- Understand what technologies we should design our website or apps to work with
- Track trends to help us plan for the future
- Link website and apps activity to other channels that people use to contact us (such as phoning), to find ways to improve our service
Our performance cookies won’t:
- Store personal information on your device beyond your current visit to our website
| Cookie Type | Cookie Purpose |
| Google Analytics | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site for you. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
| Cloudflare | The __cfduid cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. |
THIRD PARTY COOKIES
Content or applications provided by our following key suppliers are covered by their own policies:
- Google Analytics – Visit their site for their full privacy policy.
Please note, Money Results is not responsible for the content of external websites.
TARGETTING COOKIES
Some of our targeting cookies are placed on your hard disk by our websites, and others are placed by third parties, including advertisers. For example, we use call tracks to find out where on our site calls were made from.
Our targeting cookies allow us to:
- Track referrals to our websites from third party companies
- Understand your activity on our website or by phone to provide you with content that is more relevant to you, which will help you on your online journey
Our targeting cookies won’t:
- Store or share any secure information about you
If you prefer, you can choose to just turn off advertising cookies by blocking specific companies. You’ll still see adverts on the internet, but they might not be tailored to your likely interests or preferences.
You can set your advertising preferences here. This link will open in a new window, so you can keep reading this document.
REMARKETING
You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit.
We use these adverts to offer special offers etc. to encourage you to come back to our site. Don’t worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at any time.
SOCIAL MEDIA COOKIES
These types of cookies mean that you can easily “Like” or share our content on sites such as Facebook and Twitter, also sharing buttons on our website.
HOW TO DELETE COOKIES
To remove or prevent cookies being stored on your computer in the future, please refer to your internet browsers instructions. For more information on how to delete cookies click here.